Making Sense of the Process
I’ve put this page together to take the guesswork out of starting therapy. When you’re already feeling overwhelmed, trying to figure out how sessions work or how much they cost shouldn’t feel like extra work. Below, you’ll find plain-English answers about the way I work, how the tech side of video calls actually happens, and what you can expect in our first few meetings.
I want you to have all the facts in front of you so you can decide if I’m the right fit for you at your own pace. If there’s something else on your mind that I haven’t covered here, please just send me a quick message. There are no “silly” questions—I’d much rather you feel comfortable and clear about how everything works before we begin.
Getting Started
The simplest way to reach out is via the contact form. Once you get in touch, I will get back to you within 1-2 business days to discuss the next steps. Usually, this involves a brief, no-pressure chat to see if we are a good fit.
My practice is focused exclusively on working with adults (aged 18 and over).
Yes. To ensure you get the best care, I only work within my areas of expertise. I do not work with active crisis situations, heavy substance soft-dependency/addiction, or complex "secondary care" needs (situations requiring a full medical team or psychiatry). If I feel I am not the right specialist for you, I will try to signpost you to a service that is.
Logistics & Sessions
No, I work entirely online. This allows you to stay in your own comfortable, sensory-friendly environment and removes the stress of travel.
Since our work is confidential, you should be in a private, quiet space where you won't be interrupted and feel safe to speak freely. Most people join from a quiet room at home. For safety reasons, I cannot conduct sessions while you are driving or in a public place like a café.
Generally, I recommend starting with weekly sessions to build momentum and a strong therapeutic relationship. However, I understand that energy and budgets vary, so we can discuss fortnightly sessions once we have established a steady foundation.
There is no "one size fits all" answer. Some people find that 6 to 12 sessions of CBT provide the tools they need, while trauma work (EMDR) or deep-rooted patterns may take longer. We will check in regularly to see how you feel and if you’re getting what you need.
Privacy & Safety
Yes. What you share is private. I will not contact your employer, and I generally do not contact your GP without your knowledge.
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The Exception: If I am seriously concerned that you or someone else is at immediate risk of significant harm, I have a professional duty to contact the relevant services. I would always try to talk to you about this first.
I take brief, professional notes to keep track of our progress and important details. These are stored securely and encrypted in line with GDPR (data protection) laws. You have the right to request to see these notes at any time.
Your comfort and safety are my priority. If something doesn't feel right, I encourage you to let me know so we can try to fix it together. If you feel you cannot do that or wish to make a formal complaint, you can contact the BABCP (my accrediting body), who have a clear process for handling concerns about a therapist's conduct.
The Practical Stuff
Each session is charged at £85. I ask that payments be made via Bank Transfer at least 24 hours before we meet.
I require 24 hours' notice if you need to cancel or move an appointment. Because that time is set aside specifically for you, sessions cancelled later than this will usually be charged at the full rate.
No. You do not need a "paper" diagnosis or a referral from a doctor to start therapy with me. If you feel you are neurodivergent or struggle with specific symptoms, that is enough for us to start working together.
You just need a reliable internet connection and a device with a camera and microphone (a laptop, tablet, or phone). I will send you a secure link before each session—you don't need to download any complicated software.
The Therapy Experience
Ideally, yes, as it helps us connect. However, I understand that for some neurodivergent people, being "on camera" can feel intense or draining. If you are having a particularly difficult sensory day, we can discuss turning the cameras off or using a "low-demand" approach for that session.
Absolutely. My practice is neuro-affirming, which means I encourage you to do whatever helps you feel regulated and focused. Whether that is using a fidget toy, doodling, or sitting on the floor, you are welcome to show up as you are.
In CBT, we often talk about "between-session tasks." This isn't like school—it’s just a way to try out the tools we discuss in real-life situations. We will always make sure these tasks feel manageable and relevant to your goals, never like a chore.
The first session is a "getting to know you" meeting. There is no pressure to "perform" or have everything figured out. We’ll talk about what’s brought you to therapy, what you hope to change, and I’ll explain more about how I can help. It’s also a chance for you to see if you feel comfortable talking to me.
We will check in regularly (usually every 6 sessions) to look at your progress. We’ll look at whether your symptoms feel more manageable and if you feel more confident using the tools we’ve practiced. If it’s not working, we’ll talk about why and adjust our approach.
Have Any Other Questions?
It’s completely normal to want more information before you decide to move forward. If there’s something I haven’t covered here, or if you just want to see how we might work together, please get in touch. There is no pressure to book an appointment—I’m happy to answer any questions you have.